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Cartridge Color Issues

Black, cyan, magenta, and yellow are used in combination by printers. With CMYK printing, the traditionally main colors red and blue are actually a mixture of two or more hues!

• If you're trying to print BLUE but it looks CYAN, troubleshoot MAGENTA.

• If you're trying to print BLUE but it looks MAGENTA, troubleshoot CYAN.

• If you're trying to print RED but it looks YELLOW, troubleshoot MAGENTA.

• If you're trying to print RED but it looks MAGENTA, troubleshoot YELLOW.

• If you're trying to print GREEN but it looks YELLOW, troubleshoot CYAN.

• If you're trying to print GREEN but it looks CYAN, troubleshoot YELLOW.

If you need to speak to our customer service staff, call us at 1-833-777-0127. We are available from 6 a.m. to 4 p.m. PT Mondays through Fridays.